What is the nearest International Airport to THE DOLLI?

The nearest international airport to THE DOLLI at Acropolis is Athens International Airport (Eleftherios Venizelos – ATH). It is approximately 35 km (22 miles) from the hotel, and the drive takes around 35-45 minutes depending on traffic.

 

What is the nearest port to THE DOLLI?

The nearest port to THE DOLLI at Acropolis is Piraeus Port. It is approximately 12 km (7.5 miles) from the hotel, and the journey takes around 20-30 minutes by car or taxi, depending on traffic.

 

Are there other ports near THE DOLLI besides Piraeus?

• In addition to Piraeus Port, which is the main departure point for ferries, there are several other nearby ports:
• Rafina Port (approx. 30 km / 19 miles, 40-50 minutes by car) serves ferries to the Cyclades islands, including Andros, Tinos, and Mykonos
• Lavrio Port (approx. 60 km / 37 miles, 1-hour drive) is ideal for ferries to Kea, Kythnos, and other destinations.
• Alimos Marina (approx. 10 km / 6 miles, 20-25 minutes by car) is one of Athens’ largest marinas, mainly used for yacht charters and private boat rentals.

 

What is the nearest metro station to THE DOLLI?

The nearest metro station to THE DOLLI is Monastiraki Station, just a 5-minute walk from the hotel. It serves both the Blue Line (Airport Line) and Green Line, providing direct connections to Athens International Airport, Piraeus Port, and other key areas of the city. Alternatively, Syntagma Station (Blue & Red Lines) is also nearby, about a 7-minute walk, offering easy access to major landmarks and transportation hubs.

 

How close is THE DOLLI to the Acropolis?

THE DOLLI is only a short walk from the Acropolis—approximately 500 meters or a 15 minute walk. Guests can easily visit the Parthenon, the Acropolis Museum, and other historical sites. The Plaka district, with its charming streets, cafes, and shops, is also just a short stroll away, offering an authentic Athenian experience.

 

Is THE DOLLI near shopping areas?

Yes! Voukourestiou Street offers high-end luxury boutiques and designer stores, while the nearby Attica Department Store provides a wide range of premium brands. Ermou Street, Athens’ main shopping boulevard, is also just a short walk away, offering popular international brands. For a more charming experience, the Plaka district and Kolonaki are within walking distance.

 

What beach destinations are easily accessible from THE DOLLI?

Although THE DOLLI is ideally located in the heart of Athens, it offers effortless access to some of the most stunning beach destinations along the Athenian Riviera. Vouliagmeni Beach, renowned for its crystal-clear waters and tranquil atmosphere, is just a 40-minute drive away. For a more relaxed, family-friendly environment, Kavouri Beach is also within a 40-minute drive, offering a beautiful blend of nature and luxury. For a truly iconic experience, Cape Sounio, opposite the breathtaking Temple of Poseidon can be reached in about 50 minutes’ drive, offering spectacular views and a serene setting by the sea.

Will I receive the same offers and benefits if I book through the website as I would by contacting the Hotel directly?

Whether you book through our website or contact us directly via email or phone, you will receive the same offers, benefits, and inclusions. To book directly, you can email [email protected] or call +30 2160047000.

 

What is the payment and cancellation policy of the Hotel?

Pre-payment is required to secure your reservation. The timing of the payment and the cancellation policy, including when you can cancel free of charge, will depend on the dates of your stay and the specific offer under which your booking was made.

 

How do I pay for my reservation?

Once your reservation is complete, the reservations team will send you a secure online payment link which you can settle the payment via your credit card. Alternatively, we do accept bank transfers as well.

 

What are the payment methods while at the Hotel?

Credit card, debit card, and cash payments are accepted. For credit cards, we accept VISA, American Express, MasterCard, Union Pay, Discover, JCB, and Diners Club. Guests must present the same credit card used for the booking, along with a photo ID or passport of the cardholder, upon check-in at the hotel.

Please note, according to legislation, partial or full settlement of invoices exceeding €500 in cash is prohibited. All payments exceeding this amount must be made by credit or debit card, or via bank transfer.

 

Are there any additional charges, not included in the room rate?

In addition to your reservation cost, a Climate Crisis Resilience Fee is charged per room, per night, and is payable directly at the hotel.

 

Is the breakfast included?

All bookings include Signature Breakfast at Dolli·s Rooftop Restaurant with breathtaking views of the Acropolis

 

Is it possible to request a specific room or floor during my stay?

Only a specific category is confirmed as per reservation. Wishes regarding specific room numbers, locations, or floors are carefully considered by our team, and every effort will be made to accommodate them, subject to availability, at the time of your stay.

 

Is it possible to pay in a currency other than the euro?

Currently, payments at THE DOLLI are only accepted in euros. Currency exchange services are available at nearby locations for your convenience.

 

Is there an ATM machine in the hotel premises?

While there is no ATM on the hotel premises, one is located just a few steps away from the hotel.

What is the standard mode of Airport transfer to THE DOLLI?

There are a variety of transfer options to THE DOLLI from Athens International Airport. For a comfortable and convenient experience, we recommend booking a private luxury vehicle through our Concierge team. The drive takes around 35-45 minutes depending on traffic. Alternatively, taxis and public transport are also available.

 

What types of vehicles are used for the airport transfers?

For airport transfers to THE DOLLI, we use a fleet of luxury vehicles designed for your comfort and convenience. Options include sedans, SUVs, or minivans, depending on your preference and group size. All vehicles are modern, well-maintained, and driven by professional chauffeurs to ensure a smooth and premium experience.

 

Are there any complimentary shuttle services available to/from the hotel?

THE DOLLI does not offer complimentary shuttle services. However, our team can assist in arranging private transfers or provide recommendations for convenient transportation options to suit your needs.

 

What is the best way to travel around Athens from the hotel?

The best way to explore Athens from THE DOLLI is by utilizing a combination of private transfers, public transportation, or walking. The hotel is centrally located, making it easy to access key attractions by foot. For longer distances, taxis and public transport are easily accessible.

 

Can I rent a car while staying at THE DOLLI?

Car rentals are available. Our team can assist you with booking a vehicle to suit your needs.

 

Is there valet parking available?

Valet parking is available for hotel guests at an additional charge. To ensure availability, advance notice is requested.

 

 

Do I need to make reservations in advance for the Hotel’s restaurants?

Reservations are required, especially during periods of high demand. To ensure availability at your preferred time, we highly recommend booking in advance by contacting our Concierge team or through our online booking system.

 

Is there a kids’ menu or baby food available at the hotel?

Yes, we offer a kids’ menu at our restaurants, and baby food for toddlers (0-1 years old) is available upon request. Please let our team know in advance, and we’ll be happy to accommodate your needs.

 

Is there any dress code for the Restaurants?

While there is no strict dress code, we encourage a casual chic style. For a relaxed, elegant dining experience, we ask that swimwear not be worn in the restaurants.

 

Can we arrange a Private Dinner?

We can arrange a private dining experience at THE DOLLI. Whether in a secluded suite, a charming outdoor space, or a unique setting, our team will work with you to create a memorable evening.

 

Do you offer room service?

Yes, we offer 24-hour room service, so you can enjoy delicious meals and beverages in the comfort of your room at any time.

 

Do you accommodate dietary restrictions and food allergies?

We are happy to accommodate special dietary requirements, including vegetarian, vegan, gluten-free, and nut-free options. Please inform us in advance so our chefs can tailor your dining experience to your needs.

 

What if I have an early flight on departure day and can’t make it to breakfast?

For early flights on departure day, a breakfast box can be prepared upon request, ensuring guests have a convenient and satisfying meal to take with them.

 

Can I book a table for a special occasion or event?

We offer personalized arrangements for any special occasion or event. Whether it’s a romantic dinner, a celebration, or a private gathering, our team will work with you to create a memorable experience tailored to your needs.

What are the Check-In and Check-out Hours?

Check-out: 11:00 AM
Check-in: 15:00 PM

 

What should I have with me upon the check in?

Your ID card or Passport and the credit card you have used to book your reservation.

 

Is it possible to enter my room prior to check-in?

If the room is unoccupied, the hotel may approve earlier entrance. However, due to high occupancy, if you are planning to arrive early in the morning and you want to ensure that the room is ready, we suggest that you book an additional overnight prior to your arrival.

 

May I use the Hotel’s Facilities before my check-in or after my check-out?

All the Hotel’s Facilities are available for guests to be used by the time you arrive in the hotel, and after your check out

 

If I arrive before my check-in time, can I drop my bag somewhere?

THE DOLLI provides secure luggage storage for your luggage and personal belongings.

 

Is it possible to have a confirmed late check out?

A day before your departure a late check out may be confirmed at the reception. There are different options with applicable charges to choose according to the availability the Hotel shall have. However, if you are planning to depart rather late and you want to ensure that the room would be possible to be kept, we suggest that you book in advance an overnight with your reservation.

 

What is the environmental tax? Am I obligated to pay it?

In compliance with legal regulations, a Climate Crisis Resilience Fee of €15.00 per room, per night is applied from April 1st to October 31st . The fee is settled directly by the guest at check-out. From November 1st to March 31st , the fee is adjusted to €4.00 fee per room, per night.

 

Can we have twin beds?

Our standard setup includes king beds. Twin beds can be requested, but they are subject to availability and cannot be guaranteed. Alternatively, we can arrange the king bed with separate linens for added comfort.

 

How often are bed sheets and towels changed?

For sustainability reasons, bed sheets are changed every two days. Towels are replaced upon request when left in the designated area. Guests who prefer daily changes can have them arranged upon request.

 

Is tap water drinkable?

The tap water at THE DOLLI is safe to drink. We also offer complimentary bottled water daily in the room, with a set amount provided each day.

 

Can we add an extra bed in the room?

An extra bed can be added only in the Metropolis Junior Suite for a child up to 11 years old. For safety reasons and due to the room configuration, extra beds cannot be added in other room types.

 

Does the hotel provide Iron & Ironing board in the room?

All rooms are equipped with a hand steamer for refreshing clothes. Iron and ironing boards are available upon request for a limited time due to security regulations. Additionally, ironing services can be arranged for an extra charge.

 

What type of power outlets are available in the rooms?

The hotel features European Type F (Schuko) sockets. The standard voltage is 230V / 50Hz. Guests from countries with different plug types will need a European plug adapter, which we can provide upon request. Additionally, USB ports are available in the rooms for convenient device charging.

 

Is the hotel accessible to Mobility Impaired Guests?

The Grand Deluxe Room is specially designed to accommodate mobility-impaired guests, and all public areas of the hotel are fully accessible.

 

Are pets allowed in the hotel?

Pets are warmly welcomed at THE DOLLI. Owners are kindly requested to adhere to specific rules and terms, and pets are permitted up to a maximum of 8 kg with an additional charge.

 

Is the pool heated?

Our rooftop open pool is heated, though the temperature may vary depending on external weather conditions.

 

Does the hotel provide baby equipment?

The hotel provides complimentary baby equipment, including highchairs in all restaurants, cots, bathtubs, baby monitors, pushchairs, and more. Specific items can be arranged in advance for a comfortable stay with little ones.

 

 

 

 

 

 

 

Does the hotel have a spa and/or gym?

THE DOLLI does not have a traditional spa, but we offer a 24-hour gym and sauna. We can also arrange access to nearby spas and wellness facilities, as well as in-room wellness services.

 

Do I need to book the sauna in advance?

The sauna is available 24 hours. No booking is necessary, but please inform us in advance so we can prepare the space for you.

 

Does the hotel offer salon services?

While there is no in-house salon, nearby salons offering hair, beauty, and nail services are available. Assistance with making arrangements can be provided for guests’ convenience.

 

Are medical services available at the hotel?

A doctor can be arranged to visit the hotel 24/7 for an additional charge. There are also nearby clinics and public hospitals for any medical needs.

 

 

 

Do you have a kid’s club?

We do not have a kids club.

 

Is it possible to book babysitting service?

Babysitting services can be arranged with advance notice and an applicable charge through the Guest Services Team, ensuring a reliable and trusted care experience for children during our guests’ stay.

 

What activities are available at the hotel?

At THE DOLLI, guests can enjoy a range of activities including an art tour of the hotel’s collection, a fun scavenger hunt for kids, a Greek wine tasting, and a Mixologist Masterclass to learn our signature cocktails. The Concierge Team is available to arrange external activities, making THE DOLLI an ideal base for exploring Athens.

 

What activities & experiences can be booked through the hotel?

THE DOLLI offers a range of curated, personalized itineraries catering to diverse interests. From archaeological and cultural explorations to active adventures and excursions outside Athens, there is something for every guest. Expert guides and top-tier transportation enhance each experience, ensuring a memorable and exclusive stay. Many of these experiences are only available to THE DOLLI guests, ensuring a memorable and exclusive stay.

 

Do I need to book in advance to visit the Acropolis/Acropolis Museum?

Booking in advance for the Acropolis is recommended, as there is a limited number of visitors per time slot. This ensures that guests can visit at their preferred time, especially during peak seasons. While advance booking is not required for the Acropolis Museum, it is suggested during busy periods to guarantee a smoother experience.

 

Can i book a guide through the Hotel?

Guided tours can be arranged through THE DOLLI Concierge, with expert guides available to provide personalized experiences of Athens’ iconic historical sites, museums, and the city’s rich contemporary art scene. Each tour is tailored to guests’ interests for a unique and enriching experience.

 

Are excursion boat trips available through the hotel?

THE DOLLI offers the opportunity to book exclusive boat trips, allowing guests to explore Athens’ beautiful coastline and nearby islands. These curated excursions, organized with the highest standards of service and comfort, are designed to provide a luxurious and memorable experience on the water.

 

Are helicopter excursion trips available through the hotel?

THE DOLLI can arrange exclusive helicopter excursions, offering guests a unique perspective of Athens and its stunning surroundings. These bespoke experiences, designed with the utmost attention to detail, allow guests to enjoy breathtaking aerial views of the city’s landmarks and nearby landscapes.

 

Are there any activities for children at the hotel?

THE DOLLI offers a specially designed Scavenger Hunt for children, themed around Greek mythology and art. This engaging activity provides young guests with a fun and educational way to explore the hotel’s art collection and learn about the rich history of the region.

Is there a business center or meeting space available for guests?

THE DOLLI does not have a dedicated business center or meeting space. However, the hotel offers many quiet and comfortable spots where guests can hold small business meetings or work in a relaxed setting

 

What Time Zone is followed in Athens?

Athens follows Eastern European Time (EET), which is UTC +2 hours during standard time.
During daylight saving time, it follows Eastern European Summer Time (EEST), which is UTC +3 hours. This typically runs from the last Sunday in March until the last Sunday in October.

 

Can I request a smoking/non-smoking room?

Our hotel is a smoke-free establishment in compliance with the anti-smoking law. Smoking is only permitted in designated outdoor areas. All our rooms are non-smoking to ensure a comfortable environment for all guests. Please note that if smoking occurs in a guest room, a cleaning fee of €100 will be applied to the room bill at checkout to cover the cost of restoring the space.

Are there special offerings for honeymooners, anniversaries, or birthday celebrations?

For honeymooners, anniversaries, and birthday celebrations, a surprise treat is organized in the room when the hotel is notified of the occasion in advance.

 

How can I get the Grecotel App on my device?

You can download the Grecotel App from your device’s app store. If you’re using an iPhone, go to the App Store, and if you’re using an Android device, visit the Google Play Store. Simply search for ‘Grecotel App,’ download it, and follow the installation instructions.

 

Which languages are spoken by the resort staff?

The resort staff speaks a variety of languages to cater to our international guests. These typically include English, German, French, and Russian

 

Can I request specific pillows or bedding for allergies or preferences?

THE DOLLI offers a Pillow Selection Service with a variety of options, in addition to the three types provided in every room. For guests with allergies or specific preferences, we can also arrange alternative pillows, duvets, and bedding to ensure a comfortable and restful stay.